From room planning to everyday operation.
Every communal laundry starts with a different building, different resident numbers and different operational requirements.
Resident Laundry works through those decisions with you, from the first survey through to installation, payment setup and ongoing support.
Discuss your project →01Survey
Start with what the building actually needs.
Before equipment is specified, we look at the space, the number of residents, expected usage, utilities, access and how the laundry needs to operate day to day.
That gives us the basis for recommending a solution that fits the building rather than forcing the building around a standard equipment package.
02Design
Plan the room before choosing the machines.
Good laundry design is operational design.
Capacity, layout, resident flow, service access and payment requirements all affect how the laundry should be designed.
We work through those elements together so the room is practical to use, practical to maintain and appropriate for the expected level of demand.
03Equipment
Specify for real-world use.
Commercial laundry equipment should be selected around expected usage, capacity, reliability, efficiency and how easily it can be serviced over its lifetime.
Not simply to install machines.
The right equipment in the right environment for how that property will actually operate.
04Installation
Put the plan into operation.
Once the solution is agreed, Resident Laundry coordinates the equipment installation, setup and commissioning required to bring the laundry into use.
The details that affect everyday operation — access, positioning, usability and ongoing service requirements — are considered as part of the installation process.
05Payments
Make payment simple for residents.
Cashless payment should reduce friction, not create another system residents have to figure out.
Resident Laundry can incorporate modern payment technology into the laundry setup, with the aim of making everyday use straightforward while giving operators appropriate control over the service.
The technology should stay mostly invisible. Residents should understand how to use it without needing an instruction manual.
06Support
Stay involved after installation.
The value of a communal laundry is determined over years of daily use, not on installation day.
Resident Laundry provides ongoing support through in-house engineering capability, helping with servicing, maintenance and call-outs when problems arise.
The ability to maintain the system is considered from the beginning rather than treated as an afterthought.
Commercial models
Two ways to put the laundry in place.
Different properties have different investment and operating priorities.
Resident Laundry can work with clients who want to purchase and own their laundry installation, or through an operated commercial arrangement.
Purchase
Purchase and own the installation.
Resident Laundry plans, supplies, installs and commissions the communal laundry solution.
The client purchases the installation, owns the equipment and retains the revenue generated by the laundry.
This route suits organisations that want direct ownership and control of the asset.
Operated model
An operated alternative.
Under an agreed longer-term commercial arrangement, Resident Laundry can fund and install the laundry facility and manage its ongoing operation.
Laundry revenue is shared with the property, while the site provides the required utilities.
This can provide an alternative for organisations that would prefer not to make the full upfront capital investment themselves.
Not sure which model fits your property?
That decision can depend on the type of building, expected usage, investment priorities and how involved you want to be in the ongoing operation.
We can work through both options as part of the initial conversation.
Talk through the options →Start with the building.
Whether you're planning a new PBSA development or reviewing an existing communal laundry, the first step is understanding what the property actually needs.
Discuss your project →Survey · Design · Equipment · Installation · Payments · Support